Houston PD's records system let incident reports — including thousands of sexual-assault cases — sit suspended for years under a code meaning “no personnel available.” The independent review panel called the RMS ineffective. The city is now paying $31.2M for a replacement.
Built by the guy who has to use it
I'm a Texas peace officer. Firearms instructor, armorer, and my department's accidental IT guy. For years I watched good cops fight bad software — systems that crash mid-report, eat a two-hour narrative at 3 a.m., and cost more than a patrol unit while doing less than a spreadsheet.
The companies selling that software have never sat in a parked cruiser finishing a DWI report at the end of a double. I have. So I started building the records system I actually wanted to use — and then I kept going: scheduling, the evidence room, training files, the armory bench, all of it.
Ranger LES is what happens when the person writing the code is also the person writing the reports. Every product here exists because somebody on shift needed it — not because a sales team needed a new line item.
Software built by people who've never written a report at 3 a.m. feels exactly like you'd expect.